Steven Jenkins

Lead technical architecture and engineering for client engagements across multiple industries

• Manage complete product lifecycle from requirements through production deployment
• Architect scalable web applications using modern JavaScript frameworks (Svelte 5, SvelteKit)
• Make strategic technology decisions balancing scalability, cost, and time-to-market
• Establish development processes and engineering best practices across client projects
• Coordinate with stakeholders to align technical roadmaps with business objectives

Led technical infrastructure development enabling client revenue scaling

• Architected complete technology infrastructure supporting company scaling from founding to $6-9M annual revenue with 80+ employees
• Designed and implemented subscription platform with Stripe API integration generating $250,000 in revenue, including payment reconciliation system calculating per-customer transfers based on invoice line items
• Led enterprise migration of 80-100 user accounts across email platforms with zero data loss
• Replaced legacy systems after previous engineering teams failed, delivering production-grade solutions
• Managed complete technical operations including infrastructure planning, security, and stakeholder communication
• Made strategic build vs. buy decisions for CRM, payment processing, and business automation systems

Built and managed 3-person engineering team using Scrum methodology, delivering 35+ production systems

• Led cross-functional collaboration with sales and executive leadership on technical strategy and roadmap planning
• Architected custom CRM platform with integrated financial modeling, workflow automation, and API integrations
• Established technical standards for team deliverables, code quality, and system reliability
• Managed stakeholder communication, translating business requirements into technical specifications
• Developed pricing engines that became production billing infrastructure processing $500k+ invoices
• Performed full lifecycle team management including recruiting, mentoring, training, and performance evaluation
• Introduced agile software processes and best-in-class engineering practices to the team
• Managed technical debt to maintain development velocity while minimizing production incidents

Conducted technical discovery and requirements analysis with cross-functional stakeholders to architect solutions improving sales operations and pipeline efficiency

• Designed and implemented custom CRM platform supporting complete sales lifecycle, defining data architecture, API integrations, automation workflows, and reporting capabilities
• Defined data architecture, REST API integrations, and automation workflows for revenue operations
• Built comprehensive financial modeling tools and sales enablement systems integrated into CRM, standardizing pipeline forecasting, revenue projections, and client deliverables
• Partnered with CFO on technical solutions supporting financial analysis, mapping business processes with detailed cost breakdowns and identifying automation opportunities
• Delivered technical training to business teams on advanced capabilities (Google Apps Script, financial automation), enabling self-service for complex data operations
• Established development standards including pipeline management, testing procedures, deployment workflows, and cross-departmental handoff protocols

Mapped and documented key business processes with time estimates and cost breakdowns per step

• Coordinated with CFO to incorporate actual labor costs and identify efficiency opportunities
• Implemented company-wide file storage policies and standardized workflows, collaborating with each department to design systems tailored to individual team needs
• Drove adoption across the organization through training and change management
• Bridged technical operations with business objectives through data-driven analysis
• Managed network security, infrastructure planning, and technology operations
• Coordinated system implementations based on cost-benefit analysis